We understand that plans change. Our policy aims to be fair while protecting our time and preparation work.

• More than 14 days notice: No cancellation fee.

• 7–14 days notice: 25% of the fee is payable.

• Less than 7 days notice: 50% of the fee is payable.

• Rescheduling: We will always try to accommodate a new date; however, rescheduling within 7 days of delivery may incur a fee.

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If Arraglen Training must cancel due to unforeseen circumstances, we will offer an alternative date or a full refund.